Alto Grayslake, IL

My mom has lived at Alto (formerly Anthology) for more than 15 months now and we are very happy with everything! The staff is wonderful! They are so kind and caring! I'm a retired RN and I'm pretty picky about Mom's care and I can honestly say that every single person there has treated her with love and respect. Like every other place around, there was a time when short staffing was an issue. However, throughout that time, Mom's needs were met. And, recently, there have been some wonderful additions to the staff. Natasha, the director of health and wellness and Shereena, the assistant director of nursing, are awesome people who have responded immediately to any question or problem we have. They not only make sure my mom is taken care of, they have also taken care of me. Their recommendations and helpfulness are invaluable to me. The nursing staff is very attentive and caring. They know each resident so well! They are amazing. The techs are loving and caring and treat my mom like a queen. The activities director, Mike, has such a wide variety of activities every day. No one should be bored. Diane, the receptionist, is the best go-to person for whatever you need. She is so friendly and welcoming. The kitchen staff knows Mom's favorites and will often have it ready for her when she arrives for her meal. Housekeeping personnel do their job with joy! Smiling and happy! And, last but not least, Chris and Jeffrey, the maintenance kings! We have needed their services several times and they have done the job quickly and with kindness. If I have left out anyone, I'm sorry. Because, we have not had a complaint about anyone on the staff from day 1. I trust Alto with my mom's life.

Our Aunt lived at Alto in both the Assisted Living and Memory Care units. Julie, activity director for Memory Care, is so great! Lots of interaction, activities and celebrations. My aunts dog was also welcome on the floor to visit and say hello to all residents. He loved to visit, meet new friends and still be a big part of her life. Mike, activity director for Assisted Living is wonderful also! Our family attended most of the family nights and they were so fun, Oktoberfest especially! Many thanks also to the women running the front desk, the nurses, Chef Dave and Elizabeth in the kitchen too!

I’m happy to see the community is coming back to its old self. After visiting last week, I can see a positive change with the staff and residents. Front desk was very kind and offered me water or coffee. The new executive director came out to talk with me to see how I was doing along with checking on the well-being of my family. I saw a large group of residents enjoying themselves in the bistro. Much different from how it was a few months ago. It feels like home again. Awesome job! Looking forward to coming around more often again! Best place to be!

I am a current employee and am very happy to be here I feel like I made a great decision to join this organization . The building is not only beautiful but the staff really help our residents in this difficult time of covid. I am very happy to be here.